Shipping Policy




REFUND and RETURN POLICY

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Our work is 100% handcrafted. Due to the handmade nature of our products, all sales are final on wholesale/retail orders. No returns or exchanges will be offered on the basis of product scent.

FLOR y YERBA is not responsible for any damages that occur once you have taken ownership of the product.

All claims for damages must be reported to FLOR y YERBA within 48 hours of receipt of merchandise. Providing supporting photos/documentation is required for all damages. After a review of your request, we will either replace the damaged / missing goods or process a refund to your card. Only the exact items from the original order can be replaced.

Shipping and handling fees are not refundable.  FLOR y YERBA is not responsible for any damages that occur once you have taken ownership of the product.  love is the message.........

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